Frequently Asked Questions
About the Books
What ages are Prpl Up Pup books best for?
Our rhyming picture books are best for ages 3–8, and our reimagined fairy tales are perfect for ages 5–10. Both series are set in the World of Prpl Up Pup.
Who is the author and illustrator of Prpl Up Pup?
Prpl Up Pup books are written and created by Benjamin A. King. The colorful, hand-drawn illustrations bring the world of Pup to life on every page.
Can I get my book signed or personalized?
Yes! We offer signed and personalized copies on select titles. Please reach out to us via our contact page for details and availability.
Orders & Shipping
When will my order ship?
Most orders ship within 2–5 business days. You'll receive a shipping confirmation email with tracking information once your order is on its way.
What are my shipping options?
We offer standard and expedited shipping options at checkout. Shipping rates and estimated delivery times are calculated based on your location.
Do you ship outside the U.S.?
At this time, we primarily ship within the United States. Please contact us if you have questions about international orders.
Returns & Policies
What is your return policy?
We want you to love your purchase! If you're not satisfied, please contact us within 14 days of receiving your order and we'll do our best to make it right.
Account & Contact
How do I log in to my account?
You can log in to your account using the account icon at the top of our website. If you need help accessing your account, please contact us.
How can I contact you with questions?
We'd love to hear from you! Visit our contact page to send us a message and we'll get back to you as soon as possible.